Privacy Policy

Privacy Policy

Introduction

Welcome to https://pain-management-jacksonville-chiropractor.alertblitz.com (hereinafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our online platform and services.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our primary website at https://pain-management-jacksonville-chiropractor.alertblitz.com.
  2. Any mobile applications or software we offer, which are subject to their own terms and conditions.
  3. Services accessed through our platform, ensuring that third-party services adhere to our privacy standards.
  4. All communications initiated by us, such as emails, newsletters, calls, and text messages (SMS).

Processing Activities

Your interactions with us may involve various data processing activities, including:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and unique identifiers.
  2. Payment Transactions: We securely process payment information, including card details, for services rendered.
  3. Communication Engagement: We record interactions like emails opened, click-through rates, and feedback submissions to enhance our services.
  4. Data from Devices: Mobile device IDs, IP addresses, and browser types help us recognize your device and provide personalized experiences.

Personal Data Collection

We gather diverse personal information for different purposes:

  1. Account Information: This includes your name, email address, user ID, and password to secure your account.
  2. Payment Details: We process credit/debit card numbers, expiration dates, CVV codes, and billing addresses for transaction security.
  3. Financial Data: In some cases, we may collect financial records to comply with legal requirements or for internal accounting purposes.
  4. Purchase History: Records of your purchases, including products accessed, quantities, and prices, help us personalize recommendations.
  5. Mobile Device Identifiers: Unique device identifiers enable us to provide content tailored to your mobile experience.
  6. Location Data: With your consent, we may collect location information to offer location-based services or personalized content.
  7. Feedback and Reviews: Your ratings, comments, and survey responses help us improve our services.
  8. Social Media Information: We may access publicly available data from social media platforms when you interact with our content on these sites.
  9. Product Preferences: Details about your preferences, such as favorite products or services, assist in delivering targeted content.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experience:

  1. Strictly Necessary Cookies: These are essential for website functionality, ensuring secure login sessions and browsing.
  2. Preference Cookies: Used to remember your settings and preferences across our platform.
  3. Analytics Cookies: Help us understand user behavior, measure site performance, and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the nature of the information:

  1. Account Information: Retained until your account is inactive for an extended period or upon request for deletion.
  2. Payment Details: Securely stored for transaction history and fraud prevention, in compliance with PCI DSS standards.
  3. Communication Records: Kept for a limited time to improve our services and respond to inquiries.
  4. Analytics Data: Aggregated and anonymized after a specified period, ensuring individual privacy.

Security Measures

We prioritize the protection of personal data:

  1. Implement industry-standard encryption protocols to safeguard data during transmission and storage.
  2. Engage trusted third-party processors who adhere to strict security standards.
  3. Regularly review and update our security practices to mitigate potential risks.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Data Portability: Obtain and transfer your personal data to another controller.
  6. Objection: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.
  8. Appeals and Complaints: File complaints or appeals regarding our handling of your data with our privacy team or relevant authorities.

Changes to Privacy Policy

We reserve the right to update this policy, reflecting changes in our practices or legal requirements:

  1. Any modifications will be posted on this page, ensuring transparency.
  2. We encourage regular reviews to stay informed about our privacy practices.

Contact Us

For any questions, concerns, or requests related to your privacy:

We value your trust in our services and are committed to protecting your personal information.